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Terms of Use

Effective as 7th December 2015

Effective as 7th December 2015


These Website Terms (together with our Privacy Policy, our Cookies Policy, and our API Terms of Use) form the basis on which you may use our website.  For API users, you must also comply with our additional API Terms of Use.

Accessing Music Story’s website

Your access to our website (including but not limited to: www.music-story.com, and any other service powered by Music Story) via web, personal computer, mobile device, connected device or otherwise (collectively the “Website”) is expressly conditioned on your compliance with and acceptance of these Website Terms. If you do not agree to be bound by these Website Terms your only remedy is to cease accessing or using the Website.

Music Story reserves the right, in its sole discretion, to change, modify, add, or delete portions of these Website Terms at any time without further notice. If we do this, we will post the amended Website Terms on this page and will indicate the effective date at the top. If you do not agree to the Website Terms as amended, your only remedy is to stop using the Website. Your continued use of the Website after any such changes constitutes your acceptance of the amended Website Terms.

Music Story may, in its sole discretion, update the Website from time to time and may change the content provided at any time. Music Story does not guarantee that the Website or any content on it is free from errors or omissions.

Music Story has the right to terminate your access to any or all of the Website at any time, without notice, for any reason, including without limitation, breach of these Website Terms. You agree that Music Story shall not be liable to you or any third party for any termination of your access to the Website.

Without limiting any provision herein, Music Story makes no warranty that any particular computer, portable device, or other hardware will be compatible with Music Story’s Website. It is your sole responsibility to ensure that your playback system(s) will function correctly with the application.

Usage Rules

Your use of Content is governed by our Terms of Service. You agree not to:

  1. use the Website to send junk email, spam or unsolicited messages,
  2. publish material or information that is defamatory, infringing, threatening, abusive, harassing or unlawful;
  3. publish material or information that incites discrimination, hate or violence towards any person or group on account of their race, religion, disability, nationality or otherwise;
  4. use any information or material in any manner that infringes any copyright, trademark, patent or other proprietary right of any party;
  5. violate any applicable laws or regulations;
  6. use the Website in any manner that could damage, disable, overburden or impair the Website or interfere with any other party’s use of the Website;
  7. make available or upload files that contain a virus or corrupt data that may damage the operation of the computer or property of another ;
  8. collect or store personal information about others, including email addresses, log-in details or other credentials;
  9. attempt to gain unauthorised access to any of the Website, other accounts, computer systems or networks connected to the Website through hacking, password mining or any other means.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Music Story will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

We have no obligation to monitor the Website but shall be entitled to review materials posted to a communications facility and, at our sole discretion, to remove any material that breaches these Website Terms or is otherwise objectionable.

Music Story is concerned about the safety and privacy of its users, particularly children. Parents who wish to allow their children access to and use of the Website should supervise such access and use. It is your responsibility to determine which if any portions of the Website are suitable for your child to access.

You agree to cover and repay any loss suffered by Music Story in the event that you breach these Website Terms, and a claim or demand is brought against Music Story, arising out of your use of the Website and/or any content submitted, posted or transmitted through the Website.

Intellectual Property

The Website and its content (including without limitation the design, text, graphics and all software and source codes connected with the Website) are protected by copyright, trademarks, patents and other intellectual property rights and laws. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. If you print off, copy or download any part of the Website in breach of these Website Terms of use, your right to access the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Music Story does not claim ownership of any materials you post, upload or submit to any publicly accessible area of the Website. However, by doing so you are granting Music Story a world-wide, royalty free, non-exclusive licence to copy, distribute, transmit, reproduce, publicly display, edit, translate or publish such content for as long as you elect to display such content via the Website. The licence shall be terminated when such content is deleted from the Website.

Limitation of Liability

Use of the Website is at your own risk. The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, and security. The content on the Website is provided for general information only. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.

To the extent permitted by law, Music Story will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, goodwill, opportunity, data, profits, or business interruption, or loss of anticipated savings) arising out of or in connection with the use of the Website.

Music Story makes no warranty that the Website will meet your requirements, that content will be reliable, that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes them available are free of viruses or anything else which may be harmful or destructive.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.

Nothing in these Website Terms shall be construed so as to exclude or limit the liability of Music Story for death or personal injury as a result of the negligence of Music Story. Nothing in these Website Terms shall affect your statutory rights as a consumer.

General Terms

These Website Terms are governed by and interpreted in accordance with the laws of France and you hereby submit to the jurisdiction of French courts.

You agree to comply with all applicable laws regarding the transmission of technical data exported from France or the country in which you reside (if different) and with all local laws and rules regarding acceptable use of and conduct on the Internet.

If any of these Website Terms should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such term or condition shall be severed and the remaining Website Terms shall survive and remain in full force and effect and continue to be binding and enforceable.

All Music Story trademarks, service marks, trade names, logos, domain names, and any other features of the Music Story brand are the sole property of Music Story SAS.

Contact Us

To contact us, please visit our Contact section on this website.

These Website Terms are entered into by you, with Music Story SAS, at registered office: 14 rue du Carrousel, 59650, Villeneuve d’Ascq, France (registered number: 50476540500015).

Thank you for visiting our Website.


This policy details how we as the ‘data controller’ collect and use your personal data; our Cookies Policy sets out the cookies that we use. By visiting our website and using our services, you agree to be bound by these policies and our general Terms and Conditions. For API users, you must also comply with our additional API Terms of Use.

What information do we collect about you?

When you visit our websites, we may automatically capture and record information about your visit, such as the full clickstream to, through and from our site (including date and time); page interaction information and methods used to browse away from the page. We may also gather technical device information, such as date, time, connection speed, IP address, browser type and version, operating system and platform.

Our website uses cookies to distinguish you from other users of our website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

If you register for our services, you will be asked to provide basic Company informations so that we can create your account or send you a newsletter.

If you register for an API Key, you will be asked to provide contact details as part of the application process.

If you go on to make a purchase, you will be required to provide card details. The majority of payment details are not collected by Music Story but instead by our third party payment processor.

How do we use your information?

Information on website use and any information we receive from other sources, is generally stored and analysed on an aggregated basis and used by us to monitor and improve the performance of our technology and the design of our website. For security reasons, some information may also be logged and kept for our internal security audit log, which may be linked to your IP address. u or them.

Registered user details, if you have registered for our Services we will principally use your information to provide you with the information, products and services that you request from us.

Payment information, is principally dealt with by our third party payment processor and will therefore only be used by us to check that it is a valid method of payment and to validate your location. Payment information is not kept by Music Story other than in anonymised form, to facilitate the provision of the services to you (for example, where you ask us to store your credit or debit card number for quick payment). You will always be able to remove any such stored payment details.

Who do we share your information with?

Your registered details, in order to provide services to you we may share your information (and associated identifiable website usage data) with selected third parties, including:

  • Business partners, suppliers and sub-contractors;
  • Our third party payment processor, for the purpose of processing your payment details and purchasing music services from us;
  • In certain circumstances, or where we are under a duty to disclose or share your Company data in order to comply with any legal obligation, or to enforce our Terms and Conditions;

Storage and transfer of information to other countries

The data that we collect from you is principally stored in France but may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Your rights, and details

We will usually inform you (before collecting your data) if we intend to use your data ourselves or transfer for it to a third party for marketing purposes. You can exercise your right to prevent such processing at the outset, and if you change your mind later unsubscribe using the unsubscribe link on the relevant email, or contact us.

If you would like us to delete your account, please just let us know.

Your account details and security

Music Story has implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorised access or improper use. We employ SSL encryption to secure your personal data and payment information. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

If a particular Service requires you to open an account you will complete a registration process by providing certain information for use with that Service. You are responsible for maintaining the confidentiality of your password. You may have a credit card or other payment method stored with Music Story’s payment processor, and if your password is used by a third party (whether or not authorised) the third party will be able to make purchases with that payment method. You will be fully liable for any actions made with your account details where you have not kept your password secure. Music Story advises you to change your password frequently and to always keep it secure.

You agree to immediately notify us of any unauthorised use of your account or any other breach of security. In no event will Music Story be liable for any indirect or consequential loss or damage resulting from the disclosure of your user information. If you believe someone has accessed any service using your user information without your authorisation, it is your responsibility to set up a new password or contact us to delete your account.

Updates to this Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, we may also notify you by e-mail. Please do check back for updates to the policy.

Contact us

If you have any questions regarding this Privacy Policy, or our use of your personal data please contact us.

This Privacy Policy is entered into by you, with Music Story SAS, at registered office: 14 rue du Carrousel, 59650, Villeneuve d’Ascq, France (registered number: 50476540500015).

Information for French users :

This website has been registered with the French CNIL (registration number 1335959) and complies with French law number 78-17 of January 6th 1978 relating to information technolgy, files and personal rights.


This policy sets out the cookies that we use and our general Privacy Policy details how we use your personal data, therefore please read both policies. By visiting our website and using our services, you agree to be bound by these policies and our general Terms and Conditions Policy. For API users, you must also comply with our additional API Terms of Use.

What are cookies?

A cookie is a small file, typically of letters and numbers, that a website sends to your browser that is then stored on your system. Cookies are used because they allow a website to recognise a user’s device. Information collected in this way can be used to identify you, unless you change your browser settings as set out below.

What cookies do we use?

We use cookies as part of our normal business to enhance user experience and to track patterns of user behaviour on our website. Please note that third parties may also set cookies via our website as set out the section below, over which we have no control.

Third party cookies used on our website

Third parties such as advertising networks and providers of external services like web traffic analysis services may also place cookies, via our website. These cookies are likely to be analytical, performance cookies.

These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Adjusting your settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.aboutcookies.org or http://www.allaboutcookies.org.