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Privacy Policy

Last updated: 22nd October 2025

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website.

By accessing our website or using our services, you agree to this Privacy Policy, our Cookies Policy, and our Terms of Use.

For users of APIs, data feeds, or the Metadata Monitor, please refer to the specific Terms of Use and privacy policy applicable to each service.

2. Data Controller

The data controller is:

Music Story SAS
14 rue du Carrousel, 59650 Villeneuve d’Ascq, France
SIRET: 504 765 405 00015
Email: webmaster@music-story.com

3. Data Collected

We collect different types of data depending on how you interact with our services:

a) Browsing Data

  • IP address, browser type and version, operating system, date and time of visit, connection speed, pages viewed, clicks, and interactions.
  • This information may be used for internal analysis, security, and optimization of the website.

b) Data Provided Voluntarily

  • Information you provide through contact forms, feedback forms, or other direct interactions with our services (such as your name, email address, or message content).

4. Purposes of Processing and Legal Bases

PurposeData CategoriesLegal BasisRetention Period
Communication via contact formName, email address, messageConsentUntil consent is withdrawn
Security and fraud preventionBrowsing and technical dataLegitimate interest12 months
Website analysis and improvementBrowsing dataLegitimate interest24 months

After these retention periods, personal data are deleted or anonymized unless otherwise required by law.

5. Data Sharing

To provide you with the best possible service, we may share your data with selected third parties, such as technical or business partners.

We only share your data with partners who provide sufficient guarantees regarding the implementation of appropriate technical and organizational measures to ensure the protection of your data and rights.

Recipients may include:

  • Competent authorities or judicial bodies upon justified request;
  • Our internal teams;
  • Subcontractors providing hosting, maintenance, or analytical services.

6. Transfers Outside the EEA

Some data may be transferred or stored outside the European Economic Area (EEA), for example by our technical service providers.

We ensure that such transfers comply with applicable regulations and that appropriate safeguards are in place.

7. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: to know what data we hold about you.
  • Right to rectification: to correct inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”): to request deletion of your data when legally permissible.
  • Right to restriction of processing: to limit how your data is processed in certain cases.
  • Right to data portability: to receive your data in a structured, machine-readable format.
  • Right to object: to object to processing for legitimate reasons, including direct marketing.
  • Right to withdraw consent: you may withdraw your consent at any time.
  • Right to lodge a complaint: with the CNIL at https://www.cnil.fr/fr/plaintes.

To exercise these rights, please contact us via the contact form available on our website.

We may request proof of identity before processing your request to ensure the protection of your data.

8. Data Security

We apply reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Data is stored in France and may be transferred to service providers offering equivalent levels of protection.

However, due to the inherent characteristics of the Internet, we cannot guarantee the absolute security of information transmitted online.

You acknowledge that any data transmitted to our site is done at your own risk.

9. Cookies

Our website uses cookies to improve your browsing experience and analyze website usage.

a. Essential Cookies (always active)

  • Necessary for the operation of the site, such as session management and consent preferences.
  • These cookies do not store any personally identifiable information.

b. Analytics Cookies

  • Help us understand how visitors use the site by collecting anonymous statistics (e.g., number of visitors, pages viewed, traffic sources).

c. Managing Your Cookie Preferences

  • You can accept or refuse certain cookies via your browser settings or through our consent banner.
  • You can manage your cookie settings anytime by using the link at the bottom of the website.
  • Please note that disabling some cookies may affect website functionality.

10. External Links and Embedded Content

Our website may include links to external sites or embedded content (such as videos or social media posts).

We are not responsible for the privacy practices or content of these external websites and encourage you to review their respective privacy policies.

11. Policy Updates

This Privacy Policy may be updated periodically.

Any changes will be published on this page, and the “Last updated” date will be revised accordingly.

12. Contact

For any questions regarding this Policy or your personal data, please contact:

Music Story SAS
14 rue du Carrousel, 59650 Villeneuve d’Ascq, France
Email: webmaster@music-story.com

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